Frequently Asked Questions

How do I join Poolin Investment ?

It's quite easy and convenient. Click on the "Get Started" link, fill in the registration form and then click "Sign up".

How do I access my Account ?

Click on the login link and enter the required information to access your account.

I misplaced my Password ?

Click on the "Login" link, locate and click on the "forgot password" button, enter your email address and submit to receive password reset link.

Is there any age requirement ?

Yes, you must be over 18 years old to join.

How many accounts can I have at same time? ?

Our users can have multiple account as long as is verified by the company.

What are the limits for the deposit there ?

You can invest any amount not less than the required for a plan.

How long does it take to add my deposit after payment ?

Usually it takes no more than 1-2 hours, but sometimes you can face delays up to 12 hours. It only depends on speed of Bitcoin networks. As a rule your payment should have at least 6-8 confirmation to adding of your deposit. All you need just to wait a little after payment, please remember that we can’t manage Bitcoin network!

I can’t send my bitcoins, because I see an error "Bitcoin address is invalid" in the process. What should I do ?

Just repeat deposit making procedure and generate another address in your account. Try to copy this address more carefully and with no spaces. Sometimes it happens and we can’t influence this.

What is Bitcoin and why it can be convenient to use ?

Bitcoin is a digital and global money system (currency). It allows for the pseudo-anonymous (not linked to a real name) trading of money across the internet. The mathematical field of cryptography is the basis for its security. Bitcoin does not keep track of users; it keeps track of addresses where the money is.

How those Bitcoin works ?

You can get started with Bitcoin without understanding the technical details. Once you have installed a Bitcoin wallet on your computer or mobile phone, it will generate your first Bitcoin address and you can create more whenever you need one. More necessary information you can find by visiting https://bitcoin.org/en/how-it-works.

What is bitcoin Mining ?

Mining is a distributed consensus system that is used to confirm waiting transactions by including them in the block chain. It enforces a chronological order in the block chain, protects the neutrality of the network, and allows different computers to agree on the state of the system. To be confirmed, transactions must be packed in a block that fits very strict cryptographic rules that will be verified by the network.

What is Bitcoin address ?

A Bitcoin address, or simply address, is an identifier of 26-35 alphanumeric characters, beginning with the number 1 or 3, which represents a possible destination for a Bitcoin payment.

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